Type it in plain language. The model classifies it against card-network reason codes — and shows you why, so you stay in control.
✦You're the agent in this demo. Describe what the cardholder reports — the AI extracts the details, matches a card-network reason code, checks the filing window, and suggests a queue. It assists; you accept or override. Try a sample below.
Cardholder: M. Torres · Visa •• 4417last txn $84.20 · May 31
try:
⏎ Enter to classify
✦ THE AI IS WORKING — ITS REASONING, STEP BY STEP
{{ s.label }}
✦ AI SUGGESTION — NOT A DECISION{{ rConfLabel }}
This is the AI's suggestion and exactly why — the phrases it matched, the rule checks it ran, and the queue it would route to. Nothing is filed until you accept.
{{ rCat }}{{ rCode }}
{{ rGuidance }}
WHY THIS CLASSIFICATION
→{{ r.phrase }} {{ r.note }}
{{ c.mark }}{{ c.text }}
ROUTES TO{{ rQueue }}{{ rTag }}
you decide — the model only suggests
CHOOSE THE CORRECT CLASSIFICATION
{{ o.name }}{{ o.code }}
Your correction is logged with a full audit trail and feeds back into the model. It learns from you — it never overrides you.
✓
Case {{ caseId }} created
Classified as {{ finalCat }} · routed to {{ finalQueue }}.
{{ auditLine }}
interactive prototype · the model is simulated and runs entirely in this page · no real data