Senior UX designer for systems that can't afford to fail.
I'm Abhikant Nirbhavane. I design enterprise software for environments where getting it wrong has real consequences: dispute management, card controls, compliance workflows, complex quoting.
My work tends to follow a pattern: a system that grew complicated faster than it grew thoughtful, users quietly working around it, and a business that needs it fixed without breaking what people rely on. I bring structure first (information architecture, design systems, predictable patterns), then make it feel effortless.
I've shipped AI that explains itself, and I've deliberately kept AI out of systems where deterministic rules are more trustworthy. Knowing which answer fits which domain is, I think, the actual senior skill.
Experience
Mid-Senior UX Designer · Fiserv
Sole designer on two flagship fintech platforms: Disputes Workspace (AI-assisted dispute management) and 360 Control (issuer administration console, shipped for Desjardins). Embedded product owner on 360 Control.
UX Designer · Zywave
Only designer on the CPQ enterprise quoting platform: research-led redesign, design system from scratch, quote time cut from 18 to 10 minutes.